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Why Outsource Human Resources
According to a recent survey conducted by the research firm of Towers Perrin, businesses that have utilized Web self-service and knowledge based human resource tools have shown 100% improvement in administrative timeliness, 38% improvement in accuracy and workload was reduced by 50%.
According to a study by Fidelity published in 2003:
The Top Three Reasons to Outsource HR/Benefits
Cost Reduction 37%
Access Technology 21%
Enhanced Service 15%
Cost Reduction
Administration
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Based on Company with 50 Employees |
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Current Cost (Estimate) |
(Source) Cost Elements |
Target Cost After Implementing Complete HR |
Potential Saving* |
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HR: Compliance |
$2,500 |
(DOL) 2 hr/ee/yr |
$0 |
$2,500 |
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HR: Employee Relations |
$21,250 |
(SHRM) 17 hrs/ee/yr |
$5,125 |
$16,125 |
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HR: Basic HR Training |
$2,500 |
(SHRM) 2 hrs/ee/yr |
$1,250 |
$1,250 |
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HR: Orient & Enroll |
$2,500 |
(SHRM) 2 hrs/ee/yr |
$0 |
$2,500 |
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HR Staff |
$49,200 |
HR Clerks.+ (23% in benefits/taxes) |
$12,300 |
$36,900 |
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Benefits: Administration |
$1,250 |
(BLS) 1 hr/ee/yr |
$0 |
$1,250 |
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Payroll: Time Collection |
$1,200 |
(Kronos) If manual, |
$600 |
$600 |
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$24-$48 /ee/yr |
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Payroll: Processing |
$4,800 |
(ADP, Paychex) |
$2,400 |
$2,400 |
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$96-138 /ee/yr |
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Payroll: Tax Filing |
$500 |
(ADP) $10 /ee/yr |
$250 |
$250 |
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Payroll: Reports |
$375 |
(ADP) $7.50 /ee/yr |
$0 |
$375 |
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Work Comp Adm. |
$800 |
(AON) $10 /ee/yr |
$0 |
$800 |
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Handbook, SPD, Training update and distribution |
$5,000 |
(DOL) $100 per employee average per year |
$1,250 |
$3,750 |
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Total Estimated Annual Costs |
$91,875 |
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$23,175 |
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Complete HR Estimated Annual Costs & Savings |
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$30,000
to
$45,000 |
$23,700
to
$38,700 |
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*Actual savings may vary
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Cost Reduction
Turnover
Every time you experience employee turnover, you incur dramatically increased staffing costs. At staff levels, turnover costs can easily exceed half a year’s compensation expense. At the executive level, those costs can exceed one-and-a-half year's compensation. If you have 50 employees with an average salary of $40,000 and an annual turnover rate of 10%, you figure it out…
(click here for a user friendly version of this table)
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Turnover Cost Calculations |
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NOTICE PERIOD Green Money (actual) Costs: |
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1. Last paycheck, accrued vacation, separation pay |
$_______________ |
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2. Increased unemployment tax |
$_______________ |
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3. Continued benefits |
$_______________ |
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Soft Money Costs (appropriate salary/hour x time spent on each activity): |
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1. Administrative costs for processing the separation: process benefits; contact unemployment office, Payroll IS departments; schedule exit interview; etc. |
$_______________ |
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2. Lower productivity: employee, peers, supervisor, subordinates |
$_______________ |
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3. Exit interview, transition meetings |
$_______________ |
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VACANCY PERIOD Green Money (actual) Costs: |
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1. Advertising and recruiter fees |
$_______________ |
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2. Interview expenses (meals, mileage, or other) |
$_______________ |
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3. Printing costs for company marketing materials |
$_______________ |
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4. Assessments |
$_______________ |
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5. Criminal checks, reference checks, credit checks, etc. |
$_______________ |
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6. Medical exams and drug tests |
$_______________ |
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7. Temporary/contract employee costs |
$_______________ |
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8. Overtime costs |
$_______________ |
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9. Relocation expenses and salary |
$_______________ |
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Soft Money Costs (appropriate salary/hour x time spent on each activity): |
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1. Lost productivity: peers, supervisor, subordinates |
$_______________ |
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2. Advertising creation and placement |
$_______________ |
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3. Recruiter selection |
$_______________ |
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4. Administrative costs: ordering forms and copies of annual reports, scheduling and scoring assessments, coordinating with hiring manager and others, etc. |
$_______________ |
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5. Resume screening |
$_______________ |
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6. Interviews: first, second, third |
$_______________ |
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HIRING/ORIENTATION PERIOD Green Money (actual) Costs: |
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1. Orientation materials (handbook, video, handouts, etc.) |
$_______________ |
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2. Formal training programs (materials, course fees) |
$_______________ |
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3. Informal one-on-one training (materials, if any) |
$_______________ |
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Soft Money Costs (appropriate salary/hour x time spent on each activity): |
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1. Orientation participants’ salaries |
$_______________ |
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2. Lost productivity: peers, supervisor, subordinates |
$_______________ |
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3. Administrative costs: orientation setup, ordering materials, etc. |
$_______________ |
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4. Informal training and one-on-ones |
$_______________ |
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HIDDEN COSTS |
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1. Missed deadlines and shipments |
$_______________ |
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2. Loss of organization knowledge |
$_______________ |
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3. Lower morale due to overwork |
$_______________ |
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4. Learning curve |
$_______________ |
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5. Client issues due to turnover |
$_______________ |
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6. Loss of client relationships |
$_______________ |
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7. Disrupted department operations |
$_______________ |
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8. Chain reaction turnover |
$_______________ |
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Total Replacement Cost |
$_______________ |
Cost Reduction
Create Variable Expense from Fixed Overhead
Frees resources otherwise utilized by non-essential tasks for more strategic use
No need to invest in expensive HR/payroll/benefit systems
No need to invest in support staff to maintain HR/payroll/benefit systems
Pay-as-you go on a per head basis
More accurately anticipate HR expense
Access to Technology
Small to middle sized companies can now, for the first time, access the same high quality HR technology as larger companies.
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