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Why Outsource Human Resources

According to a recent survey conducted by the research firm of Towers Perrin,  businesses that have utilized Web self-service and knowledge based human resource tools have shown 100% improvement in administrative timeliness, 38% improvement in accuracy and workload was reduced by 50%.

According to a study by Fidelity published in 2003:

The Top Three Reasons to Outsource HR/Benefits

Cost Reduction 37%

Access Technology 21%

Enhanced Service 15%

Cost Reduction

Administration

Based on Company with 50 Employees

 

Current Cost (Estimate)

(Source) Cost Elements

Target Cost After Implementing Complete HR

Potential Saving*

HR: Compliance  

$2,500

(DOL) 2 hr/ee/yr

$0

$2,500

HR: Employee Relations  

$21,250

(SHRM) 17 hrs/ee/yr

$5,125

$16,125

HR: Basic HR Training

$2,500

(SHRM) 2 hrs/ee/yr    

$1,250

$1,250

HR: Orient & Enroll  

$2,500

(SHRM) 2 hrs/ee/yr  

$0

$2,500

HR Staff  

$49,200

HR Clerks.+ (23% in benefits/taxes)

$12,300

$36,900

Benefits:  Administration

$1,250

(BLS) 1 hr/ee/yr

$0

$1,250

Payroll: Time Collection  

$1,200

(Kronos) If manual,

$600

$600

 

$24-$48 /ee/yr

 

 

Payroll: Processing  

$4,800

(ADP, Paychex)

$2,400

$2,400

 

$96-138 /ee/yr

 

 

Payroll: Tax Filing

$500

(ADP) $10 /ee/yr

$250

$250

Payroll: Reports

$375

(ADP) $7.50 /ee/yr

$0

$375

Work Comp  Adm.  

$800

(AON) $10 /ee/yr

$0

$800

Handbook, SPD, Training update and distribution

$5,000

(DOL) $100 per employee average per year

$1,250

$3,750

Total Estimated Annual Costs

$91,875

 

$23,175

 

Complete HR Estimated Annual Costs & Savings

$30,000

to

$45,000

$23,700

to

$38,700

*Actual savings may vary

 

Cost Reduction

Turnover

Every time you experience employee turnover, you incur dramatically increased staffing costs. At staff levels, turnover costs can easily exceed half a year’s compensation expense. At the executive level, those costs can exceed one-and-a-half year's compensation.  If you have 50 employees with an average salary of $40,000 and an annual turnover rate of 10%, you figure it out…

(click here for a user friendly version of this table)

Turnover Cost Calculations

NOTICE PERIOD
Green Money (actual) Costs:

1. Last paycheck, accrued vacation, separation pay  

$_______________

2. Increased unemployment tax

$_______________

3. Continued benefits

$_______________

Soft Money Costs
(appropriate salary/hour x time spent on each activity):

 

1. Administrative costs for processing the separation: process benefits; contact unemployment office, Payroll IS departments; schedule exit interview; etc.

$_______________

2. Lower productivity: employee, peers, supervisor, subordinates

$_______________

3. Exit interview, transition meetings

$_______________

VACANCY PERIOD
Green Money (actual) Costs:

1. Advertising and recruiter fees

$_______________

2. Interview expenses (meals, mileage, or other)

$_______________

3. Printing costs for company marketing materials

$_______________

4. Assessments

$_______________

5. Criminal checks, reference checks, credit checks, etc.

$_______________

6. Medical exams and drug tests

$_______________

7. Temporary/contract employee costs

$_______________

8. Overtime costs

$_______________

9. Relocation expenses and salary

$_______________

Soft Money Costs
(appropriate salary/hour x time spent on each activity):

 

1. Lost productivity: peers, supervisor, subordinates

$_______________

2. Advertising creation and placement

$_______________

3. Recruiter selection

$_______________

4. Administrative costs: ordering forms and copies of annual reports, scheduling and scoring assessments, coordinating with hiring manager and others, etc.

$_______________

5. Resume screening

$_______________

6. Interviews: first, second, third

$_______________

HIRING/ORIENTATION PERIOD
Green Money (actual) Costs:

1. Orientation materials (handbook, video, handouts, etc.)

$_______________

2. Formal training programs (materials, course fees)

$_______________

3. Informal one-on-one training (materials, if any)

$_______________

Soft Money Costs
(appropriate salary/hour x time spent on each activity):

 

1. Orientation participants’ salaries

$_______________

2. Lost productivity: peers, supervisor, subordinates

$_______________

3. Administrative costs: orientation setup, ordering materials, etc.

$_______________

4. Informal training and one-on-ones

$_______________

HIDDEN COSTS

1. Missed deadlines and shipments

$_______________

2. Loss of organization knowledge

$_______________

3. Lower morale due to overwork

$_______________

4. Learning curve

$_______________

5. Client issues due to turnover

$_______________

6. Loss of client relationships

$_______________

7. Disrupted department operations

$_______________

8. Chain reaction turnover

$_______________

 

 

Total Replacement Cost

$_______________

Cost Reduction

Create Variable Expense from Fixed Overhead

Frees resources otherwise utilized by non-essential tasks for more strategic use

No need to invest in expensive HR/payroll/benefit systems

No need to invest in support staff to maintain HR/payroll/benefit systems

Pay-as-you go on a per head basis

More accurately anticipate HR expense

Access to Technology

Small to middle sized companies can now, for the first time, access the same high quality HR technology as larger companies.

 


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